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Essential Credit Control for SMEs

A well-structured credit control system is crucial for small businesses to maintain cash flow and reduce the risk of bad debts. Without proper controls, late payments can disrupt operations and put financial strain on the business.

Clear Credit Terms
Setting clear credit terms at the outset ensures customers understand their payment obligations. This includes defining payment deadlines, interest on overdue invoices, and the consequences of non-payment. Offering different terms for new and repeat customers can help mitigate risk.

Creditworthiness Assessment
Before extending credit, assessing a customer’s financial stability is essential. Checking credit reports, trade references, and previous payment history can help determine whether a customer is likely to pay on time. Establishing credit limits based on risk assessments reduces exposure to bad debts.

Efficient Invoicing Process
Timely and accurate invoicing encourages prompt payments. Using electronic invoicing systems ensures invoices reach customers quickly and reduces the risk of disputes. Clearly stating payment terms, due dates, and bank details on invoices makes it easier for customers to process payments without delay.

Proactive Payment Monitoring
Tracking outstanding invoices and following up on late payments is vital for maintaining cash flow. Automated reminders, personal follow-ups, and structured escalation procedures help ensure payments are received on time. A disciplined approach to chasing overdue invoices prevents accounts from falling into arrears.

Flexible Payment Solutions
Offering multiple payment methods, such as direct debit, online payments, and instalment plans, makes it easier for customers to pay on time. Flexibility can improve customer relationships while ensuring steady cash flow.

A well-managed credit control system not only reduces financial risks but also strengthens business stability. By implementing clear policies and proactive follow-ups, small businesses can maintain a healthy cash flow and build long-term customer relationships.

Sources of funding for small businesses

Starting or growing a small business often requires capital, but securing the right funding can be a challenge. Fortunately, there are various funding sources available to entrepreneurs, each with its own benefits and drawbacks.

Personal Savings

Many small business owners start with their own savings. This avoids debt and interest costs but can be risky if the business struggles.

Friends and Family

Borrowing from friends or family is common, but it’s essential to have a clear agreement to prevent misunderstandings.

Bank Loans

Traditional bank loans offer structured repayment terms and can be used for various business needs. However, they often require a strong credit history and a solid business plan.

Government Grants and Schemes

In the UK, grants are available from organisations like Innovate UK and local councils. These don’t need to be repaid, but they are highly competitive and often have strict criteria.

Crowdfunding

Platforms like Kickstarter and Crowdfunder allow businesses to raise money from the public. This is particularly useful for innovative or community-driven projects.

Business Angels

Angel investors provide funding in exchange for equity in the company. They often bring valuable business experience and mentorship alongside capital.

Venture Capital

For high-growth startups, venture capital firms can offer large investments. However, they usually demand significant control and a share of profits.

Invoice Financing and Asset-Based Lending

Businesses can use unpaid invoices or assets as collateral for funding, helping with cash flow issues.

Alternative Lenders

Online lenders and peer-to-peer platforms provide faster, more flexible loans but often at higher interest rates.

Choosing the right funding source depends on your business needs, growth plans, and willingness to take on risk or debt.

Tax-free redundancy payments

If redundancy strikes, you could receive up to £30,000 tax-free. Whether it’s statutory or a more generous employer offer, understanding your entitlements and the latest caps on weekly pay can make a real difference to your finances.

There is a tax-free threshold of £30,000 for redundancy payments, regardless of whether the payment is your statutory redundancy pay, or a more generous amount offered by your employer.

If you have been employed for two years or longer and are made redundant, you are typically entitled to redundancy pay. The legal minimum you are entitled to receive is known as "statutory redundancy pay." However, there are exceptions to this entitlement, such as if your employer offers to retain you in your current role or provide suitable alternative employment, and you refuse the offer without a valid reason.

The amount of statutory redundancy pay is determined by your age and length of service, and is calculated as follows:

  • Under 22: Half a week’s pay for each full year of service
  • Aged 22 to 40: One week’s pay for each full year of service
  • Over 41: One and a half weeks’ pay for each full year of service

Weekly pay is capped at £700, with a maximum of 20 years of service considered. The maximum statutory redundancy payment for the tax year 2024-25 is £21,000, with slightly higher limits applicable in Northern Ireland. The cap on weekly pay for redundancy calculations is expected to increase in April 2025, though details have yet to be announced.

Employers may opt to offer a higher redundancy payment, or you may be entitled to an increased amount based on the specific terms outlined in your employment contract.

What’s included in your VAT return

With a £90,000 VAT registration threshold, many UK businesses might wonder whether to register voluntarily. Understanding how to balance output and input VAT can help optimise cash flow and avoid costly mistakes with HMRC.

The current VAT registration threshold for businesses is £90,000 in taxable turnover. However, businesses below this threshold can still opt for voluntary VAT registration.

VAT registered businesses charge VAT on their sales, known as output VAT, while also paying VAT on most of their purchases, referred to as input VAT.

The output VAT is collected from customers on behalf of HMRC and must be regularly paid over to HMRC. However, businesses can deduct the input VAT on most (but potentially not all) goods and services purchased from their output VAT liability to HMRC.

This calculation usually results in a VAT payment that is due to HMRC. If the input VAT exceeds the output VAT, HMRC will owe you a refund of overpaid VAT.

HMRC’s guidance states that the following must be included on your VAT return:

  • your total sales and purchases
  • the amount of VAT you owe
  • the amount of VAT you can reclaim
  • the amount of VAT you’re owed from HMRC (if you’re reclaiming VAT on business expenses)

It's important to include VAT on the full value of your sales, even if:

  • You receive goods or services instead of money (e.g., part-exchange)
  • You have not charged VAT to the customer (the full price charged is treated as including VAT).

Please note, you cannot charge VAT to your customers or claim back the input tax you have paid to suppliers unless you have formally registered for VAT.

UK residence and tax issues

The UK's shift to the Foreign Income and Gains (FIG) regime from April 2025 changes how foreign income is taxed. If you are a UK resident, get ready to possibly pay UK Income Tax on all foreign earnings—no more non-dom remittance basis.

UK Income Tax is generally payable on taxable income received by individuals including earnings from employment, earnings from self-employment, pensions income, interest on most savings, dividend income, rental income and trust income. The tax rules for foreign income can be very complex.

However, as a general rule if you are resident in the UK you need to pay UK Income Tax on your foreign income, such as:

  • wages if you work abroad
  • foreign investments and savings interest
  • rental income on overseas property
  • income from pensions held overseas

Foreign income is defined as any income from outside England, Scotland, Wales and Northern Ireland. The Channel Islands and the Isle of Man are classed as foreign.

If you are not UK resident, you do not generally have to pay UK tax on your foreign income. There are special rules if you work both in the UK and abroad.

The remittance basis rules which allowed non-UK domiciled individuals (often referred to as non-doms) to be taxed only on UK income and gains, is being abolished. From 6 April 2025, the concept of domicile as a relevant connecting factor in the UK tax system has been replaced by a new residence-based regime known as the Foreign Income and Gains (FIG) regime.