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Author: Glenn

Choosing a Business Rates Agency

The Valuation Office Agency (VOA) has issued updated advice to help business owners choose and monitor business rates agents more effectively. A key message is that the name listed in the Check and Challenge service must match the name on the signed contract. If it does not, this could be a sign of misleading activity, and business owners are encouraged to report any mismatch directly to the VOA.

This guidance comes in response to cases where agents have changed their trading names after complaints or regulatory scrutiny. The VOA is reminding businesses that transparency and due diligence are essential when appointing an agent.

Although there is no requirement to appoint an agent, many businesses choose to do so for support with managing business rates. If appointing one, it is important to conduct independent research and not rely on an agent who contacts you first. Check that any agent is a member of a recognised professional body such as the IRRV, RICS or RSA. These organisations enforce ethical codes and can handle disputes and complaints.

Before signing a contract, business owners should review it carefully to understand the services offered, the fee structure, how to exit the agreement, and the duration of the appointment. Be cautious if the agent uses high-pressure tactics, requests large upfront payments, or makes bold claims about savings.

Once an agent is appointed using their agent code through your business rates valuation account, all correspondence with the VOA can be monitored. You should not share your personal login details. If the agent later operates under a different name, it is your responsibility to alert the VOA.

If issues arise and the agent is not part of a professional body, concerns should be raised with Citizens Advice or Trading Standards for further support.

Red tape eased for new cafes and bars

Communities and town centres across the UK are about to get a serious boost. The Government has unveiled sweeping reforms aimed at slashing red tape so new cafés, bars, music venues and outdoor dining spaces can spring up in former shops and quickly bring life back to high streets.

At the heart of the plans is a new National Licensing Policy Framework designed to replace outdated and inconsistent local rules with something streamlined, standardised and modern. That means fewer forms, faster decisions, lower costs and, hopefully, a lot more neighbourhood hangouts for locals to enjoy.

One of the flagship changes will be the introduction of dedicated hospitality zones. In these areas, planning and licensing permissions for things like alfresco dining, extended hours, street parties and general outdoor engagement will be fast-tracked to cut delays and encourage footfall and buzz on the high street.

Crucially, the reforms also embed the Agent of Change principle into national policy. That means developers building next to pubs, clubs or music venues must take responsibility for soundproofing. So long-standing venues are protected from noise complaints arising from new residential neighbours, and the local entertainment scene can continue without interruption.

These changes form part of the Government’s wider Small Business Plan and Plan for Change strategy, aimed at supporting the UK’s 5.5 million SMEs, which account for a substantial proportion of private sector jobs and turnover.

The Business Secretary explained that the goal is to turn vacant, shuttered shops into vibrant cafés or bars that support local jobs and give small entrepreneurs room to flourish. The Chancellor added that pubs and bars are at the heart of British life. The Government is scrapping outdated rules to protect al fresco dining, pavement pints and street parties, not just for summer but all year round.

Trade bodies welcomed the announcement but reminded ministers this needs to be the start of a bold, long-term approach. Industry representatives in particular urged that faster licensing must go hand in hand with meaningful business rate and operating cost reform to prevent businesses being taxed out of existence.

All measures are expected to follow an initial call for evidence, with a clear commitment to reduce administrative regulation costs by at least 25% as part of efforts to revitalise local economies.

Capital Gains valuations of goodwill

Who values goodwill when a business is sold? HMRC's Shares and Assets Valuation team takes the lead.

Whether the goodwill belongs to a sole trader, partnership or limited company, HMRC’s SAV team will either accept the submitted valuation, give their own open market estimate, or state they need more information.

For non-corporate goodwill, the SAV team have the following options for valuing goodwill:

  • Accepting the valuation
  • Providing an opinion of Open Market Value if the claim appears under or overvalued
  • Stating that insufficient information is available to form a view

Corporate goodwill valuations are usually submitted directly to SAV as informal or formal requests. When Trade Related Property is involved, the SAV team will liaise with the Valuation Office Agency.

These are the key issues the SAV team will look at when valuing goodwill:

  • the full sale and purchase documentation relating to the transfer of both tangible and intangible assets;
  • succession arrangements;
  • the valuation approach used – e.g. capitalisation of profits, super profits or a trade specific method;
  • the activities of the business and role of the owners within it;
  • the financial statements/accounts (including the detailed trading and profit and loss account) for the 3 years before valuation;
  • any other relevant financial information;
  • appropriate yield and multiples of comparable companies and sectors;
  • the commercial and economic background at valuation date;
  • how the personal goodwill of the owner has been reflected in the valuation; and
  • any other relevant factors.

Open market value must exclude any assumptions about a "special purchaser" unless industry norms support synergy-based premiums.

IHT Agricultural and Business Property Relief changes confirmed

Despite intense lobbying by the farming community, the proposed reduction in IHT Business and Agricultural Property reliefs are included in the draft Finance Bill 2025-26.

On 21 July 2025, the government published draft legislation for Finance Bill 2025-26. The consultation period for the draft legislation is open until 15 September 2025. This comes at a time when the government has seen borrowing in June surge to the second highest level on record and placing further pressure on public finances and increasing the urgency for tax reforms.

The legislation includes confirmation of a significant overhaul of Inheritance Tax (IHT) reliefs that were first announced in the Autumn Budget 2024. These measures faced criticism over their potential impact on small farms and rural communities. However, with the publication of the Finance Bill, these measures now look set to come into effect from 6 April 2026.

The changes will see the introduction of a new £1 million allowance that will apply to the combined value of property in an estate qualifying for 100% business property relief or 100% agricultural property relief. This means that the existing 100% rate of IHT relief will only apply to the combined value of property in an estate qualifying for 100% business property relief or 100% agricultural property relief. The rate of IHT relief will be reduced to 50% for the value of any qualifying assets over £1 million. This means that any assets receiving 50% relief will be effectively taxed at 20% IHT (the full rate being 40%).

This change applies per individual, meaning married couples could potentially pass on up to £3 million tax-free between them (when combined with nil-rate bands).

The government has also confirmed they will reduce the rate of business property relief available from 100% to 50% in all circumstances for shares designated as “not listed” on the markets of recognised stock exchanges, such as AIM. The existing rate of relief will continue at 50% where it is currently this rate and will also not be affected by the new allowance.

It was also announced that the option to pay IHT by equal annual instalments over 10 years interest-free will be extended to all qualifying property which is eligible for agricultural property relief or business property relief.

VAT relief for the disabled

VAT relief is available on goods and services for people with long-term illnesses or disabilities. 

There are special VAT reliefs available for certain people living with disabilities or long-term illnesses. These reliefs are generally available on certain products and services designed specifically for their personal or domestic use. This VAT relief covers not only the product itself but also installation, repairs, maintenance as well as related spare parts and accessories.

Eligible items typically include adjustable beds, stair lifts, wheelchairs, medical aids, low vision aids (excluding glasses or contact lenses) and home building works such as ramps, widened doorways or lifts. Motor vehicles purchased or leased through the Motability scheme may also qualify.

To benefit from this relief, the individual must meet HMRC’s criteria which usually covers those with a long-term physical or mental condition affecting daily life, chronic illnesses such as diabetes or terminal conditions. Age criteria alone, or temporary disabilities, do not qualify.

Buyers must provide a written declaration confirming their eligibility. Most suppliers will provide a standard form for this purpose.

For imported items, qualifying goods for personal use can benefit from VAT relief if they are properly declared.

Local councils may also offer support or funding for necessary home adaptations, helping ensure greater independence and quality of life for disabled individuals.